Refund policy
Right of withdrawal
Consumers have a sixteen-day right of withdrawal over the previous fourteen days.
Right of withdrawal
You have the right to revoke this contract within three trowy days without giving reasons. The cancellation period is three-day days from the day on which you or a third party named third, who is not the carrier, the goods have taken possessions.
To exercise your right of withdrawal, you must (suyina solonggod, Moltkestr. 27, 50674 Cologne, Germany, service@bomence.de, telephone: 0049-221-29102308) by means of a clear explanation (eg a letter or e- Mail) informed about your decision to revoke this contract. You can use the attached pattern revocation form, which is not prescribed.
To maintain the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiration of the cancellation period.
If the article is not returned in its original state, the buyer is responsible for any loss of value.
Exchange is accepted
A revocation is possible without further justification within 30 days of receipt of the goods.
Exchange within 30 days is possible as long as the goods remain unused. For this please send an email to the above-mentioned address or describe the request postal.
The costs for reversal are to be carried by the buyer as long as there are no shortcomings on the goods.
Consequences of the revocation
If you revoke this contract, we have all the payments we received from you, including the delivery costs (except for the additional costs arising from it, that you choose a different type of delivery than the cheapest standard delivery we offered by us have), immediately and at the latest within fourteen days from the day, to which the notification of their revocation of this contract has been received by us. For this repayment, we use the same means of payment, which they have used in the original transaction, unless we have expressly agreed otherwise with them; In no case will you charge charges due to this repayment. We can refuse the repayment until we have retained the goods or until they have provided proof that they have returned the goods, depending on which the earlier date is.
You have the goods immediately and in any case at the latest within fourteen days from the date to which you teach us about the revocation of this contract, to us back to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They carry the immediate costs of the return of the goods. You have to pay for any loss of value of the goods only if this value loss is due to a handling of the goods to check the quality, properties and functioning of the goods.
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Pattern revocation form (If you want to revoke the contract, please fill in this form and send it back.) - At Suyina Solonggod, Moltkestr. 27, 50674 Cologne, Germany, service@bomence.de - I hereby cover (n) I / we (*) the contract concluded by me / us (*) on the purchase of the following - Ordered on (*) / get AM (*) - name of the consumer (s) - Address of the consumer (s) - Signature of the consumer (S) (only for message on paper) - Date |