Shipping policy
Germany
The shipping of the goods within Germany is free.
The cost of shipping for countries outside Germany can be found at check-out in the shopping cart.
The processing time is 1-3 days and the delivery time of the following products is 2-3 days within Germany:
- Waterproof luggage carrier bags (green, pink, blue)
- Rolltop backpacks (black, red)
- Bicycle bag and backpack 2-in-1 (black / gray)
Within the EU, the delivery time is up to 1 week.
Other products will be shipped from different warehouses in the EU and Asia.
We always strive for a fast delivery time - usually 1-2 weeks.
However, shipping can be up to 3 weeks due to the varying delivery rate of logistics companies.
Ask in advance whether a fast delivery is available when you hurry.
Other shipping regions
According to the United Kingdom, the US and Canada, the delivery time is usually 1-2 weeks. Again, shipment can vary due to delivery charges of the logistics companies and therefore delivery times can be up to 3 -5 weeks.
Ask in advance whether a fast delivery is available when you are in hurry.
Shipping costs at Retoure
The return shipping for return and exchange of the goods within 30 days is taken over by the seller for quality deficiencies. In addition, the buyer bears the cost of returning to Germany.
Please bear in mind that costs for returns may be very high for international shipment to Germany.
No return and no exchange is possible for the following items
- Custom-made products or personalized orders
- Digital downloads